Frequently asked questions

Unfortunately, we cannot accommodate walk-ins. Prior appointment scheduling is required in all cases through our customer service team by phone.

To comply with mandatory statutory reporting regulations to the National eHealth Infrastructure (EESZT), presenting a valid Hungarian health insurance number (TAJ) and providing official proof of identity to protect your personal data are prerequisite conditions for initiating medical care for all Hungarian citizens. For foreign citizens without a TAJ number, the passport or travel document number will be recorded. Please also bring any relevant prior medical records, test results, or diagnostic images. Our customer service representatives will be happy to guide you during appointment booking if you have any questions regarding what is needed for a specific examination.

If this is your first visit with us, we recommend arriving at least 10 minutes prior to your scheduled appointment to complete the necessary initial administration.

Swiss Premium Health Center Buda: Paid underground parking is available at our health center. The parking fee can be settled upon departure using cash or a credit card at the automated pay station located in the garage. Dedicated parking spaces for our health center are clearly marked by signage.
Swiss Premium Health Center Pest (30 Váci Road): Our health center does not have private parking facilities; we recommend on-street parking or utilizing the nearby Westend shopping center parking garage.
Swiss Premium Health Center Újbuda: Our health center does not have private parking facilities; on-street paid parking is recommended in the surrounding area.
Swiss Premium Health Center Pest 2 (1/B Méhes Street): Our health center features a dedicated private parking lot. Please note that parking on green areas in the neighborhood is subject to fines.

Swiss Premium Health Center Buda: Bicycle and scooter storage is available within our CCTV-monitored underground garage.
Swiss Premium Health Center Pest (30 Váci Road): Our health center does not have a private enclosed garage. A designated bicycle and scooter storage area is located to the right of the clinic entrance.
Swiss Premium Health Center Újbuda: Designated bicycle and scooter storage is situated directly to the right of our health center’s main entrance.
Swiss Premium Health Center Pest 2 (1/B Méhes Street): Bicycle and scooter storage is available in the courtyard to the left of the clinic entrance.

Yes. Direct POS terminal payment with your health fund card is supported in addition to standard invoice issuance. Please notify our reception team during check-in that you wish to pay using a health fund card. You can find our list of partner health funds here: https://swissclinic.hu/en/prices/

The discount applies to all specialist consultations and diagnostic imaging examinations (X-ray, mammography, ultrasound) across all Swiss Premium Health Centers; however, it does not apply to manager screening packages, as these packages are already offered at discounted package rates. The discount also excludes the purchase of client cards and selected comprehensive dental packages. Detailed information is available through our customer service team.

The Hegyvidék Card, available to residents of District XII, entitles cardholders to a 10% discount on specialist consultations at Swiss Premium Health Center Buda.

In addition to your valid photo identification documents, please make sure to bring the occupational health referral slip provided by your employer, as our physicians issue your fit-for-work certification based on this document. If your job requires an official medical fitness booklet stamp, please also bring a chest X-ray / lung screening report no older than one year.

If you already have a vaccination record booklet, please make sure to bring it with you.

Please refrain from eating for 6 hours prior to your ultrasound examination; only still water is recommended for hydration. Drinking sufficient water is essential, as a comfortably full urinary bladder is critical for evaluating pelvic organs. If you have diabetes, please consult your referring physician regarding whether to take your prescribed medication and eat breakfast before the scan.

Certain laboratory tests require fasting, while others do not. Our customer service team will provide clear, specific guidance regarding preparation whenever you schedule an appointment.

Swiss Premium Health Centers are accessible; however, barrier-free access is not fully available to every individual consultation room within our buildings, and dedicated wheelchair-accessible restrooms are not available. If you use a wheelchair, please notify our customer service team in advance when booking your appointment.

Patients under 18 years of age must be accompanied by an adult legal guardian. The mandatory consent form required for X-ray examinations can only be signed by an individual aged 18 or older, and certain specialist consultations (such as gynecology) require an adult chaperone for minors. The minor patient’s identification documents, TAJ card (if applicable), and prior medical records are also required.

Restaurants offering meals and coffee are located within a 2-minute walk of both Swiss Premium Health Center Buda and Swiss Premium Health Center Pest. An Aldi supermarket is situated near Swiss Premium Health Center Újbuda, with various restaurants and cafés lining Fehérvári Road. Several supermarkets and casual dining options are available in the immediate vicinity (400 m) of Swiss Premium Health Center Pest 2 (1/B Méhes Street).

No, pets are not permitted inside our clinics. Certified service animals are the only exception.

Yes, complimentary Wi-Fi is available across all Swiss Premium Health Centers.

Yes, checking in at reception at the conclusion of your visit is essential, even if your care entails no out-of-pocket cost. Finalizing your medical encounter and formal administrative checkout are crucial steps in the care continuum, so please never skip this step.