Frequently asked questions

Unfortunately, walk-in consultations are not available; an appointment must always be booked in advance by telephone through our customer care team.

In accordance with statutory reporting requirements for the National eHealth Infrastructure (EESZT), Hungarian citizens must provide their Hungarian National Health Insurance Number (TAJ) as a prerequisite for receiving care, as well as valid official photographic identification to verify personal details for data protection purposes. For foreign nationals who do not hold a TAJ number, the passport or foreign travel document number will be recorded. Please also bring any relevant previous medical records, test results, or discharge summaries. Our customer care team will be happy to assist you during booking if you have any questions regarding specific requirements for your examination.

If this is your first visit to our clinic, we recommend arriving at least 10 minutes prior to your scheduled appointment to allow adequate time for administrative check-in.

Swiss Premium Buda: Paid parking is available in the underground garage of our health centre. The parking fee can be settled upon departure using cash or a bank card at the ticket machine located within the car park. Dedicated parking bays allocated for the health centre are clearly signposted.
Swiss Premium Pest (30 Váci út): Our health centre does not operate dedicated parking facilities; on-street pay-and-display parking or the nearby Westend Shopping Centre multi-storey car park is recommended.
Swiss Premium Újbuda: Our health centre does not have private parking spaces; on-street pay-and-display parking is available in the surrounding area.
Swiss Premium Pest 2 (1/B Méhes utca): Our health centre features a dedicated private car park. Please note that parking on landscaped green verges in the neighbourhood incurs a municipal fine.

Swiss Premium Buda: Designated bicycle and scooter storage is available within our CCTV-monitored underground garage.
Swiss Premium Pest (30 Váci út): We do not operate a private enclosed garage at this location. Designated bicycle and scooter stands are situated to the right of our clinic entrance.
Swiss Premium Újbuda: Bicycle and scooter parking stands are located on the right-hand side adjacent to the main entrance of our health centre.
Swiss Premium Pest 2 (1/B Méhes utca): Bicycle and scooter storage facilities are located in the courtyard to the left of the clinic entrance.

Yes. Direct card payment via POS payment terminals is accepted in addition to itemised invoicing. Please notify our reception team upon arrival that you wish to settle your fee using a voluntary health fund card. A list of our contracted health fund partners can be accessed here: https://swissclinic.hu/araink/

The discount applies to all specialist consultations and diagnostic imaging examinations (X-ray, mammography, ultrasound) across all Swiss Premium health centres. However, it does not apply to executive health screening packages, as these packages already incorporate preferential pricing. The discount is likewise excluded from client membership card purchases and selected complex dental treatment packages. Further details may be requested from our customer care team.

The Hegyvidék Card, available to residents of District XII, entitles cardholders to a 10% discount on specialist outpatient consultations at our Swiss Premium Buda health centre.

In addition to valid official identification, please be sure to bring the occupational health referral form issued by your employer, as our doctors issue statutory fitness-for-work certificates based on this document. If your job role requires a medical health booklet stamp, please also bring a chest X-ray screening report issued within the past 12 months.

If you already possess a personal vaccination booklet, please be sure to bring it along to your appointment.

You must fast for 6 hours prior to the ultrasound scan; only still, non-carbonated water may be consumed. Drinking sufficient still water is essential, as a fully distended urinary bladder is critical for evaluating pelvic structures. If you have diabetes, please consult your referring physician regarding whether to take your routine medication and consume breakfast prior to the scan.

Certain laboratory investigations require fasting, whereas others do not have dietary restrictions. Our customer care team will provide comprehensive pre-test instructions at the time of appointment booking.

Swiss Premium health centres have step-free building access; however, within the facilities, barrier-free access is not available to every consultation room, and accessible disabled toilet facilities are not provided. If you use a wheelchair, please notify our customer care team in advance when scheduling your appointment.

Patients under 18 years of age must always be accompanied by an adult legal guardian. Mandatory statutory consent forms for X-ray investigations may only be signed by an adult aged 18 or older, and certain specialist consultations (such as gynaecology) cannot be attended by a minor without an adult companion. Valid personal identification documents for the minor are also required (official ID, TAJ card if applicable, and prior medical records).

Both our Swiss Premium Buda and Swiss Premium Pest health centres are situated within a 2-minute walk of dining venues serving meals and coffee. Near our Swiss Premium Újbuda clinic, an Aldi supermarket is located close by, with various restaurants and cafés situated along Fehérvári út. In the vicinity of our Swiss Premium Pest 2 health centre (1/B Méhes utca), several supermarkets and fast-food restaurants are located within 400 metres.

No, pets are not permitted inside our clinical facilities. Certified assistance and guide dogs are the sole exception.

Yes, complimentary Wi-Fi access is available in every Swiss Premium health centre.

Yes, it is very important that you report to our reception desk upon completion of your visit, even if no out-of-pocket payment is due. Closing your clinical encounter and completing the official administrative check-out is an essential step in the care process, so please do not skip it.